OHDC policy is to implementing the highest level of quality management system, which is consisting of the following headlines:
- Customer Focus.
- Leadership.
- Involvement of People.
- Process Approach.
- System Approach.
- Continual Improvement.
- Factual approach to decision making.
- Mutually beneficial supplier relationship.
PDCA Cycle
Furthermore, and to achieve our goals, the contribution to the operation was created through the PDCA cycle philosophy:
- PLAN: Establish the objective and process necessary to deliver results in accordance with customer requirements and organization polices.
- DO: Implementing the plan.
- CHECK: Monitor & measure process and product against policies, objectives and requirements for the product and report the results.
- ACT: Take activities to continually improve process performance (corrective or preventive actions).